A Vatel Lyon 2016 alumnus with the Revenue Management Specialization, and today the Head of Revenue Manager for six hotels for the Grape Hospitality Group in Lille, Arnaud Marin tells us about his job.
How would you define your position?
It’s hard to resume the Revenue Management job when you know the multitude and diversity of tasks that I carry out in a single day.
Let’s just say that it’s up to me to make figures give up the information they have so that they can predict the future and allow me to drew up the best strategies in performance each and every day, in terms of:
- room occupancy rate,
- average prices,
- turnover in the hotels’ rooms division.
Two other levers that must be watched over and analyzed: distribution and e-reputation. The idea is to be able to determine and then, who to sell to and how.
As for e-reputation, stakes are really high when you see the ramp up of digital power.
A poor classification would definitely impact the hotel’s turnover.
What hotels in France, Holland and Belgium are you responsible for?
What are your main missions?
What qualities are required to be successful in a job like this?
What do you like the best about this job?
What did you do before this job?
What do you see yourself doing in the near future?
Since September 2016, I’ve been in charge of six of the 85 hotels that Grape Hospitality has in their portfolio. That equals 850 rooms, and this figure will rise to 1,400 in 2017 as I’ll have five new hotels to manage.